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Hiring process begins at call center
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Published: September 5, 2008
HICKORY - An Ohio-based company has begun the hiring process for its new call center in southeast Hickory.
Convergys Corp. expects to fill about 200 positions at the call center by the end of this year.
The center, which will provide customer service for clients in the telecommunications industry, is expected to employ about 450 people by 2011. It will be on Seventh Street SE, in the former Joan Fabrics headquarters.
The majority of new jobs will be for customer service associates to handle telephone calls and manage customer relationships.
The hourly wage range is expected to start at $9.50 per hour, based on customer service experience.
Potential customer service position candidates should have a high school diploma or equivalent, computer skills and customer service experience.
Employee training is to begin on Sept. 29.
Candidates should call 1-888-484-HIRE (4473) or visit www.convergys.greatjob.net to apply.
Convergys will host information sessions at 5:30 p.m. today and at 9 and 11 a.m. Saturday at Catawba Valley Community College on U.S. 70, SE.
The sessions will provide more details on available positions and benefits.
For more information, see Saturday's Hickory Daily Record.
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